Privacy Policy

We collect the following types of data when you engage with our services:

• Contact Information: Name, email address, phone number, and business details provided through our forms or during consultations.
• Business Data: Workflow data, documents, and system access you share with us to build and deploy automation solutions.
• Technical Data: Browser type, IP address, and usage analytics collected through our website to improve performance and user experience.

Your data is used strictly to:

• Build and deliver your customised automation solutions.
• Communicate project updates, support, and relevant service information.
• Improve our services based on aggregated, anonymised usage patterns.

We will never use your data for purposes outside the scope of our engagement without your explicit consent.

We do not sell, rent, or trade your data.

In order to deliver our services, your data may be processed through trusted third-party platforms such as Google Cloud, OpenAI, or other API providers required for your automation solution. These platforms operate under their own privacy policies, and we select partners that maintain industry-standard data protection practices.

We implement reasonable security measures — including encryption, access controls, and secure infrastructure — to protect your data from unauthorised access, loss, or misuse.

While no system is 100% secure, we are committed to maintaining the highest practical standard of data protection.

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Withdraw consent for data processing, subject to contractual or legal obligations.

To exercise any of these rights, please contact us at actrivo@gmail.com.

If you have any questions about this Privacy Policy or how we handle your data, reach out to us: